Additional charges may apply derived from destination taxes, the amount will be determined by the destination and the hotel and will be charged directly upon arrival if applicable.
Cancellations are allowed as long as the particular policies of each hotel specify it. In case there is a penalty for the Cancellation, it will be applied according to the above-mentioned policies.
It is important to notice, that if the day established for the check-in is not realized, will be considered as No Show and the total amount corresponding to all the stay will be lost completely.
If requires additional information in relation to Cancellations, please call directly to the Customer Service department, from USA and CANADA 1 877 767 3282 or from Mexico 01 443 113 1490.
The information, products and services that are published from time to time in Enjoy website (the "Website") could include errors. Neither Enjoy, its affiliates, subsidiaries, controlled, existing and/or be domestic or foreign, belonging to the same corporate group (hereinafter jointly and indistinctly "Enjoy") shall be responsible in any shape or meaning, of accuracy or completeness of the information provided by transportation companies, hotels and other suppliers or providers of tourist services and travel that are deployed on the website, including, without limitation, the veracity and/or accuracy of photographs, rates or prices, description of services and/or amenities, general descriptions of services in general. Enjoy not guarantee the satisfaction of the products or services that could expand or purchased through the sites or links including, linked or hosted on the website, either is responsible for verifying the correctness, accuracy or reliability of the information, the products and services that are contained.
Additionally, Enjoy reserves the right at its sole discretion, to terminate, modify, alter the content and /or access the Website at any time and without notice, either for technical reasons of security, control, maintenance by power failures, or any other cause. Enjoy does not warrant or assume any liability for damages that may arise from information or material that could be considered offensive and originating and linked the Website to other websites or Internet links, as they are not under the control or Enjoy supervision.
Providers, hotels, travel agencies and tourism and travel service providers are independent to Enjoy, not liable for the acts, errors, omissions, damages or negligence of the suppliers or service providers, or for damages losses arising at the rate of the latter. Enjoy not be liable or will not refund anything for delays, cancellations, overbooking, strike or any other cause that directly or indirectly affect the goods or services offered by service providers, suppliers, hotels, travel agencies and providers tourism and travel services.
The user of the Website expressly acknowledges, agrees, is aware of and comply with the risks they incur could get by booking and/or use of goods, products and services included in the website and/or provided by suppliers hotels, travel agencies and tourism service providers or travel, to carry out any activity, changes or adjustments to itineraries and packages, adjustments to schedules of arrivals and departures at airports, adjustments in the time and date of arrival and departure hotels, adjustments or cancellations arising and/or are a direct result of unforeseeable circumstances and/or force majeure, or issues, so but not limited to, weather, earthquakes, terrorist acts, or computer software viruses or any or impossibility arises when entering the website and any and any other that is beyond the control of Enjoy, for which the user of the Website expressly acknowledges and agrees from now Enjoy releases from any and all liability, criminal administrative or any other kind. Similarly, the user of the Website expressly acknowledges and agrees that Enjoy will neither be liable for any additional expense, omissions, or delays, damages, whether direct or indirect arising and/or reason for the reservation and/or use of goods, products and services included in the Website and/or provided by suppliers, hotels, travel agencies and tourism service providers.
Similarly, users agree to take Enjoy peaceful and safe, its directors, employees, shareholders, agents and licensors from any damage they might suffer for the misuse or improper use of the website, or breach of any terms and conditions herein. Similarly, users of the website agree to reimburse any expenditure or outlay Enjoy have made for such items, including expenses and fees/advisors, consultants and lawyers.
The parties agree that any dispute concerning this agreement shall be governed and wills filed in accordance with the laws of the United Mexican States, and subjected from now to the jurisdiction of the competent courts with headquarters in Mexico City, Federal District, Mexico, and waive any other than by reason of their present or future might correspond.